Strider is pleased to offer FREE FEDEX GROUND SHIPPING on all orders over $50.
Please note that the Strider Bikes Online Store will not accept a PO Box address, and a street address is required.
Once a Strider dealer or franchisee accepts product shipment from a freight forwarder, the dealer/franchisee assumes ownership of the product and is responsible for handling product fulfillment and customer returns.
The 60-Day Money Back Consumer Guarantee policy does not apply to purchases made by Strider dealers or franchisee.
Items purchased through a Strider dealer or franchisee and returned to a Strider Bikes warehouse may be subject to a 25% restocking fee, payable by the dealer or franchisee.
Monday – Friday
8 AM – 5 PM (MST)
We offer a 60-Day Guarantee on our bikes, and we will first try to resolve any issue customers may have. However, should you need to return an item to Strider Sports, please follow these steps:
Credits will be issued to the customer after the bike or accessory is received and processed. Credits will be issued for the purchase price of items only; credits will not be issued for any shipping or processing fees.